Hillside Appliance Repair Warranty Information

At Hillside Appliance Repair, we are committed to providing top-quality appliances and exceptional customer service. Our warranty ensures that you can purchase with confidence, knowing that your investment is protected. Below, you will find detailed information about our warranty coverage for washer/dryer and appliance sales.

Warranty

90-Day Repair Warranty

warranty 90 day badge

We are committed to delivering exceptional quality in our repair services. To back this commitment, we provide an extensive 90-day warranty that covers both parts and labor for every repair our skilled technicians carry out. This warranty guarantees that you benefit from the utmost standard of service, ensuring that any concerns or issues arising from our repair work will be swiftly and efficiently handled without incurring any extra expenses on your part.

  • The 90-day warranty covers both parts and labor for repairs conducted by Hillside Appliance Repair
  • Some parts may have extended warranties based on the manufacturer’s policies. In such cases, the manufacturer’s warranty terms will apply.
  • This warranty is valid from the date of the repair and applies only to the specific parts and services listed on your repair invoice.

Appliance Sales Warranty

Manufacturer’s Warranty on New Appliances

In addition to the manufacturer’s warranty, we offer a 30-day warranty on all new appliances sold by us. This ensures that any immediate issues or defects are promptly addressed by our team.

  • Coverage: Our 30-day warranty covers parts and labor for any issues that arise within the first 30 days of purchase.
  • Limitations: This warranty applies only to defects or issues that are not caused by misuse, neglect, or unauthorized repair attempts.

After 30 Days:

  • Once the 30-day period has passed, any warranty claims or service needs will be handled directly by a third party appliance warranty company or the manufacturer for the remainder of the period.

 Warranty Claims Process 

  1. Contact Manufacturer: If you experience any issues with your washer, dryer, or appliance, contact our customer service team 
  2.  Schedule Service: Our team will schedule a convenient time for one of our certified technicians to inspect and repair your appliance. 
  3.  Repair or Replacement: Depending on the nature of the issue, we will either repair the defective part or replace the appliance, as covered by your warranty.

Additional Terms and Conditions 

  • Proof of Purchase: A valid proof of purchase is required for all warranty claims. 
  • Non-Transferable: The warranty is non-transferable and applies only to the original purchaser. 
  • Exclusions: The warranty does not cover routine maintenance, cosmetic damage, or damage caused by natural disasters. At Hillside Appliance Repair, we stand behind the quality of our products and services. Our comprehensive warranty ensures that you receive the best possible value and protection for your investment. If you have any questions about our warranty or need to make a claim, please do not hesitate to contact us.